▸Do my kids need their own accounts or email addresses?
No. Kids are profiles inside your parent account — no email, no password, just an optional PIN. You log in; they tap their name.
▸Can my kid use ChoreDeck on their own phone or tablet?
Yes. Install ChoreDeck on their device (section 7), log in with your parent account once, open Kid mode, and set the device lock (section 6) so they stay in kid mode. The login sticks — from then on, tapping the icon goes straight to their chore board. No kid account needed.
▸My kid forgot their PIN. What now?
Open their card from your dashboard — the PIN field is right there. Tap Show to see it, or type a new one and save.
▸I forgot my password.
On the login page, tap Forgot password? and we’ll email you a reset link.
▸When do chores reset?
Every Monday the week starts fresh automatically. Daily chores un-check each day. You can also manually reset the current week from a kid’s page.
▸How does allowance work?
You set a weekly allowance per kid; it’s shown on their board so they connect chores with earning. Extra-chore payouts are shown separately on each extra chore, not added into the allowance number. (Richer earning history and streaks are coming soon.)
▸Do extra chores count toward the progress bars?
No — extras are pure bonus. The Daily and Weekly progress bars only track regular chores, so an extra chore never makes the week look unfinished.
▸What happens to declined extra-chore offers and requests?
They move to History (this week) on the kid’s page, marked Accepted or Declined. Like the chore boards, history starts fresh every Monday.
▸What does “Disable” do on a chore?
It pauses the chore — hidden from your kid’s board but kept in your list (with its history) so you can re-enable it anytime. Handy for seasonal chores.
▸Can I use ChoreDeck on more than one device?
Yes — log in anywhere. Changes sync automatically, so a chore checked off on the tablet shows up on your phone right away.
▸Does it work offline?
ChoreDeck needs an internet connection to load and save checkoffs. If you’re offline you’ll see a friendly offline page until you reconnect.
▸Is my family's data private?
Yes. Every family’s data is isolated at the database level — your account can only ever see your own kids and chores. Passwords are stored securely hashed, and everything travels over HTTPS.